App Guide
How to use our app from the perspective of an Owner or Admin.
Grant and revoke access, get notifications with unusual activity, track who has access,
remotely unlock doors for guests and more.
Related Articles
Managing Groups in the Nexkey App
Enabling Groups To set up Groups in the Nexkey app, you first need to enable it. To do this, go to the MORE section in the app and select Advanced features. Toggle Groups ON. Groups will now appear at the top of the MORE tab. Creating a Group Now ...
Web Portal Guide
Web Portal Guide Explains how to navigate portal.nexkey.com. Everything you love about our app, expanded. Get insights into your business. Share access with a large number of new users. Message your community. Download
Understanding Errors in the Nexkey App
Error 200 when Remotely Unlocking a Door(Nexkey Controller Only) Details: When attempting to remotely unlock a Nexkey Controller, you receive Error 200 or Error 210. Resolution: Should this error occur on your end, this means that the Nexkey ...
Unlocking Doors Using the Nexkey App via the Apple Watch
Unlocking doors via the Apple Watch is just as easy as checking the time. Please follow the steps below to get started. Before getting started, please make sure that you have the Nexkey app downloaded on your iPhone. Open the Nexkey app complication ...
Understanding Groups Role Permissions
Managing groups in the Nexkey app & Web portal allows you to efficiently organize employees and permissions within your organization. Streamlining access management ensures that your team members have appropriate permissions based on their roles, and ...