Managing Business Hours in the Nexkey App

Business Hours will give you the ability to have your door automatically unlock itself and stayed unlock on a schedule that you set. This article will walk you through the steps to create and manage any schedules that you create.

Please Note: The Business Hours feature is only available on the Nexkey Controller.

Creating A Business Hours Schedule

1. Open the Nexkey app and tap the KEYS tab at the bottom
   
2. Tap on your Nexkey Controller, and tap the Settings tab on the following page
   
3. Scroll down and select "Business Hours"
   
4. Tap the ( + ) at the bottom-right corner to create a new schedule
   
5. This is optional, however feel free to give your schedule a name at the top.
   
6. Select the days of the week that you'd like to have your schedule enabled. Any days filled in GREEN will be active.
   
7. Set the time that you'd like. By default, the app will show 9am - 5pm.
   

First-In Business Hours - Explained

First-In keeps your door secure at the start of each business day by requiring someone to unlock it before it automatically unlocks. When creating a new Business Hours schedule, this will always be enabled by default. You may toggle it OFF if you would prefer the door to automatically unlock on its own.

​

What is the Grace Period?

Unlocking the door during the grace period confirms that someone is onsite. The door will then automatically unlock at the scheduled start time.

If no one unlocks the door within the grace period, it will remain locked after the start time, preventing unauthorized access. Business hours officially begin with the first unlock.

What are First-In Designated Users?

First-In Users start Business Hours by unlocking within the grace period. Owners and Admins are First-In users by default. During Business Hours, First-In users can re-lock and unlock the door and choose to either resume the schedule or keep it unlocked until a specified time.

If a non–First-In user unlocks the door during the grace period, Business Hours won’t start, and the door will re-lock shortly after.

Managing First-In Business Hours

1. While in the Business Hours schedule creation screen, set your desired grace period, from 1 to 60 minutes.
   
2. Next, tap First-In Users and check the name(s) of users which you'd like to enable. 
   
3. Tap Save at the top-right corner to confirm your changes.
   
4. You will be taken back to the schedule creation screen. Tap Create at the top right corner to save the schedule.
   

• Related Articles

• Managing Business Hours in the Nexkey Web Portal

  Business Hours will give you the ability to have your door automatically unlock itself and stayed unlock on a schedule that you set. This article will walk you through the steps to create and manage any schedules that you create. Please Note: The ...

• Managing Groups in the Nexkey App

  Enabling Groups To set up Groups in the Nexkey app, you first need to enable it. To do this, go to the MORE section in the app and select Advanced features. Toggle Groups ON. Groups will now appear at the top of the MORE tab. Creating a Group Now ...

• Managing Notification Rules in the Nexkey App

  Notification Rules in the Nexkey App allow you to receive alerts when specific actions occur--like a door unlocking or an admin modifying key settings. This guide walks you through creating and managing these rules. PLEASE NOTE: You must enable ...

• Connecting the Nexkey Controller to Wi-Fi

  Connecting the Nexkey Controller to Wi-Fi enables remote unlocking, text keys and business hours functionality. Please note that the Controller will only connect to a 2.4Ghz network. Before getting started, make sure that your Nexkey Controller is ...

• Understanding Errors in the Nexkey App

  Error 200 when Remotely Unlocking a Door(Nexkey Controller Only) Details: When attempting to remotely unlock a Nexkey Controller, you receive Error 200 or Error 210. Resolution: Should this error occur on your end, this means that the Nexkey ...